The problem newspapers face isn’t that they didn’t see the internet coming. They not only saw it miles off, they figured out early on that they needed a plan to deal with it, and during the early 90s they came up with not just one plan but several.
“I was tweeting all this stuff from my cell phone,” she says. So were other Star-News staffers across the area. “We were able to connect with people all over the community who were seeing the same thing. I think that was the first time I thought, ‘My goodness, look at what this can do in a situation like this.’”